Last updated: 16 September 2026
About Parkmitra
Parkmitra is a parking-pass management service used by parking organizations to manage customers, vehicles, parking passes, renewals, payments, staff access, customer portal access, notifications, and related operational records.
Information processed
Depending on how a parking organization uses the service, Parkmitra may process customer names and contact details; vehicle, parking-pass, renewal, payment and receipt information; customer portal identities; staff account details; notification preferences and push-device registration tokens; organization settings; and audit, security and operational records.
How information is used
Information is used to operate parking-pass services, manage customers and vehicles, issue and verify passes, record payments and receipts, provide customer portal access, deliver service communications, protect accounts, maintain audit records, and support reliable operation.
Organizations and authorized access
Each parking organization operates in a separate tenant environment. Its authorized users receive access according to their organization and assigned role. Parkmitra uses technical and organizational safeguards intended to limit access, but no online service can guarantee absolute security.
Notifications
Operational communications may concern pass creation or renewal, expiry reminders, payments or balances, and important operational announcements. Promotional or offer notifications require the customer’s explicit opt-in. When a customer enables browser push notifications, device-registration information is processed to deliver messages. Push delivery may use Firebase Cloud Messaging.
Storage and retention
Information is stored using application and infrastructure services selected to operate Parkmitra. Notification visibility may be time-limited, but this does not mean underlying customer, pass, payment, audit or security records are deleted on the same schedule. Records may be retained for legitimate operational, security, accounting or legal needs.
Your choices and requests
Customers should first contact the parking organization that manages their account to request access, correction, account assistance, notification-preference changes, or deletion where applicable. Some business, payment, audit or security records may need to be retained even when a deletion request is made.
Policy updates
This policy may be updated as Parkmitra changes. The date above identifies the current version.